MAGENTO SUPPORT SERVICES
Certified Magento Developers – From Few to 1000+ hrs.
Dealing with a little or medium scale internet business store and confronting issues? You have thumped the correct entryway, as we have our magento backing and support administrations for all your problems.
Web based business stores personal time and operational wastefulness will basically affect any business, making loss of income or damage the brand name. Apt ‘s specialized group guarantees that your webstore stays up and activity at an ideal dimension by means of giving the required dimension backing to you to build your ROI. Also, that is not it – our carefully created help bundles spread improvement
just as you can utilize your characterized hours to upgrade your webstores execution. Our Tech group is proactive and adaptable, which empowers you to run your webstore easily. We are accessible nonstop for your business needs on hour on telephone, email and visit.
Commend conveys a committed group of Magento experts for your Support needs, who might guarantee your online business channel remains enhanced and aggressive at each point.
Brief on Magento Support Service
We give our support of a wide range of webstores, beginning from a little to medium size Magento based arrangement, investigating a current Magento manufacture and coordinating your shopping front with CRM, ERP or any sort of bookkeeping framework. Regardless of whether its change advancement, page burden issues, bug fixing, module enhancements, adaptation redesign or some other help, we are a one stop look for all your online business needs.
We’re here to make a the best codes, yet on a similar hand ensure it functions as superbly your needs.
We at Cogent trust that your development is something that can enable us to develop, so every exertion that we make is to guarantee that you have the best working webstore:
- Pay as You Go & long haul Support Engagements
- No pre-characterized responsibility needed
- Initial ticket reaction inside several business hours
- Tickets reacted on a first-come, first-served basis
- Magento Certified Developers Deployed for each project.
- Hassel free sign up & Ticket submission
Pay As You Go
Have you at any point confronted issues with your Magento store? Fitting will examine the explanation for the issue and furnish an answer for you with our Pay As You Go plan of action.
This model is fundamentally straightforward as the name proposes, you pay as and when another assignment is raised. So you have a freedom of completing the errands as in when the need emerges and pay just for the equivalent.
Pay as you go model empowers you to get the most extreme from Cogent’s skill, and essentially on the off chance that you have to determine a portion of the particular issues, at that point pay as you go model is the best fit for you.
Long Term Support
Our Long-Term Support Packages spread a lot of preventive and receptive advances that are intended to handle any issue you might confront. With an assortment of help plans accessible for you examine according to the necessities.
Commend’s Support Packages offer the solace of realizing that a group of masters are constantly available to deal with and resolve any issues you may face and you are kept on top of it all an opportunity to guarantee straightforwardness of the endeavors that we put in.
Magento Support Steps
Fundamentally, we have pay as you go & long haul bolster designs that empowers any Magento Community or Enterprise Magento based customers access to subjective help as they need require it. There’s isn’t any need to plan to a definite scope of hours of the month. Our Support structure is totally adaptable and it will dependably suit your need.
When your undertaking is investigated and decided, we would hit you up with an appropriate exertion estimation which would tell you plainly the time and cost required to finish any errand.
When you send us an endorsement against our exertion estimation, our records administrator will connect with you with a receipt. At this point, we’ll present you with our technocrats who will deal with your undertakings and offer with you the qualifications of our ticketing framework. Post that you will be straightforwardly ready to share, survey and deal with some random errand with our engineers.
When you present a ticket, our technocrats will almost certainly react inside eight business hours. We will ensure that you are educated at each phase about your solicitation, beginning from accepting your solicitation till the time the total execution of the equivalent. Essentially, we have a first-come, first-serve line based ticket goals framework, where everybody is filled in according to their in-line turn. Our objective is dependably to determine the ticket inside 24 hours and in the event that we need some additional time we would tell you about it. For the solicitations that are quick, we do have moment bolster group, explicit to dire help, working amid the business hours however the undertakings allocated to this group are at a higher rate.
Our administration array does not just incorporate custom front-end and back-end structure & advancement, augmentation establishment, fix application, bug fixes, execution improvement, speed enhancement and the sky is the limit from there.
Access of PMS System
We work with in house PMS System, that we have and we are additionally open to utilize other mainstream PMS like JIRA, Basecamp, Git, SVN and numerous others. On the off chance that you have a particular necessity for utilizing different PMS, we are adaptable around that too.
We’ll keep you educated at each crossroads. When we have begun chipping away at the ticket, over the span of the work and when it is conveyed on your webstore you will be informed, with the goal that you can monitor everything. Whenever minor or significant updates/changes are to be made to your webstore, we’ll demand for the subtleties to be given on what is the careful issue and obviously we’ll complete that as fast as it tends to be finished. Once everything is a great idea to go and we get your affirmation about the given assignment, we would do further testing and after that convey the changes. We are productive in settling tickets and getting things back all together for you.
Unused hours will stay with us in your record balance for a time of a half year.
Our Process: How we Work?
Our refined technique is proposed to produce wanted outcomes and making it work for you in the most extreme way.
WHAT MAKES OUR TECHNOCRATS STAND APART?
Our refined strategy is expected to produce wanted outcomes and making it work for you in the most extreme way.
Bug Free Code
Our engineers code and test each code line according to the organization gauges covering every one of the perspectives to give the best bug free code. We use W3C as a standard alongside other coding and system principles, which are universally acknowledged for making the code which works best for your business. We likewise fuse an enthusiastic group of Quality Analyst to twofold check the conveyed Magento.
Certified Magento Developers
We have a more prominent hang on Magento online business improvement as a result of our ensured asset bank and we join various guaranteed engineers into each venture that we attempt for our customers preparing a huge number of exchanges every day. We have everything strategized in a way that empowers us to try and deal with live generation framework and execution on high volume is the most straightforward practice that we cook. So this guarantees our capacity to perform at a similar pace constant to the span of our customers.
Direct Access to our Magento Developer
You’ll get all the contact subtleties including name, email and telephone number of our Project Manager and Developer, straightforwardly who might be responsible of your Magento internet business venture. Our Project Managers would keep you educated regarding your undertaking’s status and advancement in an opportune way. Also, they ensure that your needs and needs as a customer are met with most astounding need.
Low costs for Magento Developers
Our expenses are nearly lower, anyway on a similar hand our quality & customer administration alongside post dispatch backing is high. Dissimilar to other web based business offices, we can likewise give firm statements to your Magento internet business venture advancement and that too at the most financially savvy rate, in this way you mindful of what’s in store once you get your billable. We tend to keep straightforwardness at each phase of advancement and ensure its fulfilled.
We Answer the Phone, Emails and Chat
We answer on any correspondence medium at the each occurrence and we have genuine individual designated to help you immediately. We should not need to state this but rather this is a thing we truly feel glad about. We generally make a point to return to each question of your at a similar minute perpetually through the medium a telephone call, email or visit.
Small projects are Okay
Regardless of whether you are an enormous corporate or a little firm, we have worked with little organizations, just as probably the greatest names on the planet. Prior to beginning with a major undertaking with us, we realize the initial step is dependably a little assignment or a venture and we are very alright with the equivalent. Additionally we don’t have a base outstanding burden necessity which may limit you from working with us.
Upgrades always a headache because of the relates bug fixes, performances improvements, reliability and other. In order to upgrade from Magento community edition or Magento enterprise edition we do it all and we do it while making sure that all the above-mentioned bottlenecks are completely avoided and also by making it sure that you don’t lose any piece of data and yet upgradation process is carried out in with ease.
At Cogent, we tend to take responsibility for all Magento upgrades project, completely. Keeping the package totally up to given global standards helps us to maintain performance and reliability. We additionally give increased functionality as new options to our customers who enroll for Magento Upgrades.
Magento Performance Tuning
In a focused market, it’s quint fundamental that your site executes as snappy as could be expected under the circumstances. Each and every second can prompt a drop out of a potential client; our presentation tuning group can work endlessly to guarantee you’re acquiring the premier out of your webstore regarding execution and speed.
Magento Training for your Team
We give preparing to each colleague who is dealing with everyday activities for your Magento Ecommerce Solutions. Regardless of whether you have already created Ecommerce site on Magento Platform or it is created by us.
For the individuals who have their Webstore created with some other office, we’ll ponder and break down the stream and will manage you with all the accessible highlights and how to utilize them in the most extreme way.
For the individuals who are getting their web based business created with us, we will confer preparing once the internet business is completely conveyed at our end. We’ll teach your colleagues pretty much every one of the means from the earliest starting point, till the end.
Indeed, even after the instructional meetings is over we are glad to help our clients/shoppers at some random purpose of time. We work to give the most extreme fulfillment to our customers.
We continually endeavor to accomplish past what our customer’s desires are.